Terms & Conditions

Last updated: 2 May 2025

Important: By accessing or using a99solutions.com (the “Site”) or engaging A99 Solutions (“A99,” “we,” “us,” “our”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not accept every provision, do not use the Site or our Services.

1. Definitions

“Services” – Web design, Web development, Digital marketing, Business consultancy, and related deliverables described in any Proposal, Statement of Work (“SOW”), or invoice.
“Client” – The legal entity or individual purchasing Services from A99 Solutions.
“Deliverables” – Any website, software, creative asset, or other work product produced by A99 Solutions for the client.
“Business Day” – Monday to Friday, excluding public holidays in the United States of America.

2. Acceptance of Terms

Using the Site or signing any Proposal/SOW constitutes full acceptance of these Terms and any Service‑specific addenda. Conflicts are resolved in this order:

Executed SOW
Master service agreement (if any)
Terms and Policies
Proposal details.

3. Scope of Services

Proposals: It outlines the estimated scope, timeline, and payment method/structure. They are valid for 30 days unless otherwise stated.
Change Requests: It requires mutual written agreement and may adjust pricing or deadlines.
Sub‑Contracting: A99 Solutions may engage vetted subcontractors; A99 Solutions remains responsible for the deliverables.

4. Proposals, Fee & Payment

Items	Terms
Currency	USD unless otherwise agreed in writing.
Invoicing	50% deposit on acceptance; balance on milestone or final delivery, net 15 (or as specified in SOW).
Late Fees	1.5% per month (18% APR) or maximum allowed by law.
Taxes	Client is responsible for all applicable VAT/GST, withholding, or similar taxes, excluding A99’s income taxes.
Expenses	Pre‑approved out‑of‑pocket costs will be invoiced at cost plus a 5% handling fee.

5. Client Responsibilities

Supply content if not declared, brand assets, access credentials, and timely feedback.
Obtain all rights, licences, and consents for materials provided to A99 Solutions.
Review and sign‑off deliverables within 5 Business Days of receipt (or as agreed). Lack of response constitutes acceptance.

6. Intellectual Property

A99 Pre‑Existing IP (frameworks, code libraries, templates) remains A99’s sole property; Client receives a non‑exclusive licence necessary to use deliverables.
Custom Deliverables are transferred to the Client upon full payment, subject to third‑party licence terms (e.g., stock images, fonts, open‑source components).
Portfolio Use: A99 Solutions can display anonymised snapshots of deliverables for marketing unless the Client opts out in writing.

7. Confidentiality & Non-Disclosure

Each party shall protect the other’s Confidential Information with the same care it uses for its own (no less than reasonable care) and use it only for project fulfilment. Obligations survive 3 years after project completion, except Trade Secrets, which remain protected indefinitely.

8. User Conduct on the Site

You agree not to:

Violate laws or regulations of the USA, UK, UAE, Pakistan, or your home jurisdiction.
Introduce malware, scrape content without consent, or attempt to gain unauthorised access.
Use the site to transmit spam, defamatory, obscene, or infringing material.

9. Third‑Party Tools & Links

The site may display links or integrations with third‑party platforms (e.g., HubSpot, Figma, Google Analytics). A99 Solutions does not control and is not liable for third‑party content or privacy practices. Use is at your own risk and subject to the providers’ terms.

10. Disclaimers

“As‑Is” Website: The public Site and free resources are provided without warranties of any kind.
No Guaranteed Results: Marketing and SEO outcomes depend on factors beyond A99’s control; we make no performance guarantees.
Regulatory Compliance: Deliverables are not legal or financial advice. The client should seek independent counsel before relying.

11. Indemnification

Client will defend, indemnify, and hold harmless A99, its officers, employees, and contractors from any third‑party claims arising out of: (i) Client content or instructions; (ii) Client’s breach of these Terms; or (iii) use of Deliverables in violation of law.

12. Terms & Terminations

Either party may terminate an SOW in 30 days’ written notice if not cured.
A99 Solutions may suspend services immediately for non‑payment or illegal conduct.
On termination, the Client pays for all work performed to date and receives the work‑in‑progress after settlement.

13. Privacy & Cookies

Our Privacy Policy explains how we handle personal data and tracking technologies. They form part of these Terms.

14. Changes to the Terms

We may modify/expand these Terms from time to time.
Material changes will be posted on the website with a “Last updated” date. Continued use after changes constitutes acceptance.

15. Governing Law & Dispute Resolution

Regions	Governing Law	Venue / Method
USA	All states	State or Federal courts in Harris County, Texas
UK/Europe	All countries	Courts of England & Wales
UAE	Middle East	Dubai International Arbitration Centre (DIAC)
Pakistan	Punjab/Sindh	Karachi Centre for Dispute Resolution (KCDR)

*Mediation First: Parties shall attempt good‑faith mediation for 30 days before litigation/arbitration.

*Small‑Claims Exception: Either party may pursue small claims in a competent court for matters within its jurisdictional limit.

16. General Provisions

Force Majeure: Neither party is liable for delay caused by events beyond reasonable control (e.g., natural disaster, war, internet outage).
Assignment: Neither party may assign rights or obligations without written consent, except to a successor in a merger or asset sale.
Severability: If any clause is held unenforceable, the remainder stays in effect.
Entire Agreement: These Terms, plus any SOW or signed master agreement, constitute the entire agreement and supersede all prior discussions.
No Waiver: Failure to enforce a right is not a waiver of future enforcement.

17. Contact Details (POC)

Name: Turab Raza (Founder)
Email: info@a99solutions.com
Phone: +1 262 286 2381