Privacy Policy

Park Tag App

Effective Date: 28 September 2026

Operated by: A99 Solutions

Registered Address: Lahore, Punjab, Pakistan

1. Introduction

Park Tag (“Park Tag”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of users of the Park Tag mobile application (Android, iOS, website, QR vehicle tags, and related services (collectively, the “Services”).

This Privacy Policy explains what information we collect, how we use it, how we protect it, when it may be shared, and the choices available to you.

By using Park Tag, you acknowledge the practices described in this Privacy Policy.

2. About Park Tag

Park Tag is a QR-based vehicle contact service designed to help people contact a registered vehicle owner when a vehicle needs attention, including situations where a vehicle is blocking access, incorrectly parked, or otherwise requires the owner’s attention.

A registered vehicle may be assigned a unique Park Tag QR code. When another person scans the QR code, they may be provided with a controlled contact method for communicating with the vehicle owner.

Park Tag is designed to allow vehicle owners to remain reachable without publicly displaying their personal telephone number on their vehicle.

3. Information We Collect

Depending on how you use Park Tag app and the features available to you, we may collect the following categories of information.

A. Account Information

When you create a Park Tag account, we may collect:

  • Full name
  • Mobile number
  • Email address, where applicable
  • Account login or authentication information
  • Account preferences
  • Information required to verify or secure your account

B. Vehicle Information

When you register a vehicle, we may collect:

  • Vehicle registration information
  • Vehicle make or model, where provided
  • Vehicle identification or tag information
  • Unique Park Tag QR code or tag identifier
  • Vehicle status and activation information


You should only provide vehicle information that is necessary for using the Park Tag Services.

C. QR Scan and Contact Information

When a person scans or interacts with a Park Tag QR code, we may collect information necessary to provide the contact service, such as:

  • QR/tag identifier
  • Date and time of the interaction
  • Type of contact request selected
  • Message or information submitted by the person contacting the vehicle owner
  • Technical information required to prevent abuse, fraud, or misuse

Where technically possible, Park Tag App is designed so that a scanner does not receive or publicly see the vehicle owner’s personal telephone number.

D. Device and Technical Information

We may automatically receive limited technical information when you use our Services, including:

  • Device type
  • Operating system and application version
  • IP address
  • Browser or application information
  • Log information
  • Error and diagnostic information
  • Security and fraud-prevention information


We collect this information only to the extent reasonably necessary for operating, securing, troubleshooting, and improving the Services.

E. Information You Voluntarily Provide

You may voluntarily provide additional information when contacting us, requesting support, reporting abuse, or submitting feedback.

Please do not submit unnecessary sensitive personal information through the Park Tag Services.

4. Information We Do Not Intentionally Make Public

Park Tag App is designed to minimize unnecessary public exposure of vehicle owner’s personal information.

Unless you specifically choose to make information public, we do not intend to publicly display your:

  • Personal mobile number
  • Email address
  • Account credentials
  • Private communications
  • Authentication information


The information displayed to a person scanning your Park Tag App may be limited to information necessary to identify the relevant Park Tag and facilitate an appropriate contact request.

5. How We Use Your Information

We may use collected information to:

  • Create and manage your Park Tag account
  • Register and manage your vehicle
  • Activate and manage your Park Tag QR code
  • Enable people to contact you regarding your vehicle
  • Deliver contact requests and notifications
  • Provide customer support
  • Verify and maintain Park Tag registrations
  • Maintain and improve our Services
  • Detect, investigate, and prevent fraud, abuse, spam, and unauthorized use
  • Protect the security of our users, systems, and Services
  • Diagnose technical problems and application errors
  • Maintain service records
  • Comply with applicable laws, legal obligations, and lawful requests
  • Communicate important service-related information to you


We do not sell your personal information.

6. Communication Between a Scanner and Vehicle Owner

The primary purpose of a Park Tag QR code is to enable a person to contact the registered vehicle owner when attention is required.

Depending on the functionality available in Park Tag, a scanner may be able to submit a predefined request or message.

Examples may include:

  • “Your vehicle is blocking my car.”
  • “Please move your vehicle.”
  • “Your vehicle appears to be parked incorrectly.”
  • “There is an issue with your vehicle.”


The available communication method may change over time as Park Tag develops its Services.

Park Tag may use third-party communication providers, such as SMS, messaging, notification, telecommunications, or other service providers, to deliver these communications.

7. Sharing of Information

We may share limited information with trusted third-party service providers where reasonably necessary to operate Park Tag.

These providers may include:

  • Cloud hosting providers
  • Database and infrastructure providers
  • Authentication and OTP providers
  • SMS or telecommunications providers
  • Push notification providers
  • Customer support providers
  • Analytics or crash-reporting providers
  • Security and fraud-prevention providers
  • Other technical service providers required to operate the Services


Such providers may process information only as necessary to provide their services to us and subject to appropriate contractual or technical safeguards where applicable.

We may also disclose information where reasonably necessary:

  • To comply with applicable law
  • In response to a valid legal order or lawful governmental request
  • To investigate suspected fraud, abuse, or unlawful activity
  • To protect the rights, safety, or property of Park Tag, our users, or others
  • In connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable requirements


We do not sell personal and sensitive user data.

8. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

Depending on the nature of the information and the technical architecture used by Park Tag, these measures may include:

  • Encryption of data transmitted between your device and our servers
  • Secure authentication mechanisms
  • Access controls
  • Secure server infrastructure
  • Logging and monitoring
  • Security updates
  • Backup and recovery procedures
  • Measures designed to detect and prevent unauthorized access and abuse


However, no internet-based service can guarantee absolute security. You should use appropriate security practices, including maintaining the confidentiality of your account credentials and authentication information.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide and maintain the Park Tag Services
  • Maintain active vehicle/tag registrations
  • Meet legitimate operational requirements
  • Prevent fraud and abuse
  • Resolve disputes
  • Maintain security records
  • Comply with applicable legal, accounting, or regulatory obligations


When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with our operational and legal requirements. Specific retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Cookies and Website Technologies

Our website may use cookies or similar technologies that are necessary to:

  • Maintain website functionality
  • Keep users signed in
  • Remember preferences
  • Protect website security
  • Understand basic website performance


If we introduce analytics, advertising, marketing, or other non-essential tracking technologies, we will update this Privacy Policy and, where required, provide appropriate controls or consent mechanisms.

11. Third-Party Services and Links

Park Tag may use third-party services to provide infrastructure, communications, analytics, authentication, notifications, or other functionality.

Third-party services operate according to their own privacy policies and terms.

Park Tag may also contain links to third-party websites or services. We are not responsible for the privacy practices of third-party websites or services that we do not control.

12. Responsible Use of Park Tag

Park Tag is intended to facilitate legitimate communication regarding registered vehicles.

Users must not use Park Tag to:

  • Harass or threaten another person
  • Send spam or repeated unwanted communications
  • Attempt to obtain another person’s private information
  • Abuse or misuse the contact functionality
  • Use the service for unlawful purposes
  • Attempt to bypass security or access another user’s account
  • Interfere with the operation of Park Tag

We may restrict, suspend, or deactivate accounts, tags, or access where we reasonably believe the Services are being abused or used unlawfully.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal requirements, or privacy practices.

When we make material changes, we may update the “Last Updated” date and, where appropriate, provide additional notice through the Park Tag application, website, or other appropriate communication channels.

We encourage users to review this Privacy Policy periodically.

14. Account and Data Deletion

If you have created a Park Tag account, you may request deletion of your account and associated personal information.

You may request deletion:

Through the Park Tag application: 
Link:
https://car-ping-9d4f8.web.app/delete-account.html

Through our website:

By email:

When an account deletion request is received, we will process the request within a reasonable period.

Some information may need to be retained where required or permitted by applicable law, for security, fraud prevention, dispute resolution, accounting, or other legitimate purposes. Where retention is required, we will retain only the information reasonably necessary for that purpose.

Deleting your account may deactivate or permanently disable associated Park Tag QR codes and vehicle registrations.

15. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Park Tag
Operated by: [LEGAL COMPANY / BUSINESS NAME]

Website: [YOUR WEBSITE URL]

Privacy Email: [privacy@yourdomain.com]

Support Email: [support@yourdomain.com]

Business Address: [FULL BUSINESS ADDRESS, PAKISTAN]

For account or personal-data deletion requests, please use:

[ACCOUNT DELETION URL]

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